Be sure to check the seller for this product. Lowepro's warranty only applies to purchases made from authorized dealers. I wrote to Lowepro's parent company, Vitec Imaging Distribution about sellers and their response was "Items shipped and sold by directly are considered authorized purchases". They also provided this link to a long list of unauthorized Lowepro sellers: https://www.lowepro.com/us-en/unauthorized-sellers/
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Thank you!